FAQ

Yes, the EVduty charging station meets the SAE J1772 standard used for all plug-in vehicles sold in North America.

The NEMA 6-50 is a «welder plug» whereas the NEMA 14-50 is a «stove plug». The NEMA 14-50 is also seen in RV parks. If you are unsure of the best option for you, consult an electrician.

Yes, an upgrade package is available. Shop upgrades here >

The EVduty charging station is available with a NEMA 14-50 port (stove).

You will find information on the Drive Electric program and the necessary forms at the following address: http://vehiculeselectriques.gouv.qc.ca/english/particuliers/remboursement.asp

See our "Incentive Rebates" page for more information.

Installation costs vary depending on the context. You must ask for a submission from a master electrician.

On average, the installation can cost between $350 to $500.

Yes, see our "Find a dealer" page.

Yes, the EVduty charging station is certified for outdoor installation.

No, it is not necessary to protect the EVduty charging station. However, care must be taken to ensure that the connector is oriented downwards or inserted into a holster between uses (to prevent water, snow or ice from accumulating inside). Also, make sure that the cable is not in the way of a snow blower or lawn mower!

For an indoor installation, ask your electrician to install a standard NEMA 6-50 outlet. Insist on a high quality outlet.

For an outdoor installation, Elmec offers and recommends a casing that meets requirements regarding electrical installation and is adapted to our charging station’s plug (the lid closes completely on the plug and can be secured with a padlock). Shop accessories >

The nine versions of the EVduty charging station offer different combinations of power cable type and connectivity level. The level of connectivity (standard or smart) can be changed after purchase, but the type of electrical connection (type of power cable) must not be modified in any way, otherwise the certification and warranty are no longer valid. Learn more >

Typically, level 2 charging (240V) is about 4 times faster than level 1 charging (120V).

However, level 2 charging time (240V) depends on several factors: capacity of the vehicle's on-board charger, battery size, and charge level at the beginning of the charging session. The charging capacity of the on-board charger, expressed in kWh, indicates the number of kW per hour of charging. Thus an on-board charger of 6.6 kWh will draw 6.6 kW in one hour, 12.12 kW in 2 hours... etc. Until battery is full.

Charging speed, which is the number of kilometers of range added per hour of charging, can vary quite a bit when charging your electric vehicle at a DCFC. Charging speed depends on the power provided by a charging station, and the factors that influence this power are almost always related to the vehicle parameters. Thus, apart from the station’s rated power limit, it is very rare that a reduced charging speed is caused by a defect of the charging station.  Battery temperature and battery charge level can impact your charging speed. Click here to learn more >

Yes. Specify the desired amperage at the time of purchase (24, 16, 12) or call Elmec to get instructions for adjustments.

If your vehicle’s on-board charger is of 3.3 or 3.6 kW, then no. For others, charging time will be a little longer

Yes. Contact your EVduty representative or the manufacturer.

- 25-foot connector cable
- Upgrade package for smart charging station (EVC30 model)

No, you can leave the vehicle plugged in - especially in very hot or very cold weather. Consumption is negligible once the battery is full.

No. Charge when you need it or when you have the opportunity.

No. The connection between the vehicle and the plug is waterproof. The wiring, the plug and the charging station are insulated. The charging station is also protected against current variations.

The EVduty charging station provides a maximum power output of 7.2 kW (208-240VAC, 30 amps). However, it is the vehicle equipment that regulates power while charging. Indeed, the power of what is called the “on-board charger” varies from one vehicle to another. This equipment receives alternating current (AC) from the charging station and converts it to direct current (DC) to recharge the battery. All-electric vehicles are usually equipped with a more powerful on-board charger (6.6 kW and more) whilst plug-in hybrids often have a less powerful charger (3.3 to 6.6 kW). Learn More >

The EVduty EVC30 charging station’s conformity with applicable CSA and UL standards is certified by LABTEST CERTIFICATION INC. The certificate of conformity is also available in the documentation section of the website. This certificate certifies that the laboratory has TESTED the EVduty charging station according to established protocols and determined that it conforms with applicable safety standards and requirements (CSA and UL). Learn more >

Yes. Standards are put in place to protect users and property. A certified product bears an official label confirming its conformity with applicable standards. Thus, both the installer and user can be confident that the product has passed the relevant tests and that, following an installation that meets established standards, it will operate safely. The EVduty EVC30 charging station’s conformity with applicable CSA and UL standards is certified by LABTEST CERTIFICATION INC.  Learn more >